Title II of the Americans with Disabilities Act (ADA) prohibits disability-based discrimination by public transportation services. Public transportation services include fixed route systems such as city busses and light rails.

Paratransit is a transportation service for people who cannot use public transportation services because of their disability. The Americans with Disabilities Act (ADA) requires local governments that provide fixed route service (like a city bus) to also provide paratransit services so that people with disabilities have equal access to transportation.

This pub tells you about Amtrak’s policies for people with disabilities. The policies are about access in stations, trains and other services. If Amtrak does not follow the policies, this pub tells you what to do.