Office of Clients' Rights Advocacy (OCRA)
Providing free legal information, advice and representation to regional center clients. We provide the clients’ rights advocate for each regional center. To find out more, keep reading.
The Office of Clients' Rights Advocacy (OCRA) is part of Disability Rights California. The California Department of Developmental Services funds OCRA through a contract. OCRA has been providing advocacy services to regional center consumers, their families, and interested community members since 1999. OCRA provides legal services to consumers of all 21 regional centers throughout California. We have a Clients' Rights Advocate (CRA) designated for each regional center catchment area. The CRA can help with legal problems, conduct trainings, and investigate denials of rights.
To contact your OCRA office, call one of OCRA's toll-free numbers:
Northern California 1-800-390-7032 (TTY 877-669-6023)
Southern California 1-866-833-6712 (TTY 877-669-6023)
Or you can call your advocate directly at the number listed on the staff links page.
Respite gives family members a break from caring for you and gives them time to do other things. The regional center pays for it. Sometimes the regional center may refuse to give you, stop or cutback respite. You can appeal this decision. This pub is a step-by-step guide to help you prepare for a regional center respite fair hearing.
IHSS gives services to help you stay at home if you cannot take care of yourself because of your disability. This pub gives you details about what the county does to stop IHSS fraud. An example of IHSS fraud is when a provider bills for services they did not provide for you. This pub tells you what to do if you think the county is not doing it right or is discriminating against you.
Early Start is a program for infants and toddlers with disabilities and their families. The law changed in 2015. This pub tells you about the changes. If your child is not eligible, this pub tells you what to do.
“Protective supervision” is an IHSS service. It is to help if you need, because of your disability, watching 24 hours per day so you are not injured. This pub tells you who can get it and how to get it. It tells you what to do if the county does not give it to you.
This pub tells you about “suspension” and “expulsion.” It tells you the rules that apply to a student with disabilities. It tells you what to do if it happens to your child.
This pub tells you what to do if your insurance will not pay for a service you need. Services are things like behavioral services. It can also be occupational therapy or physical therapy. It tells you how to get help.
This pub tells you about changes to the law in 2012, 2013 and 2014. The changes make it easier for people to live at home. One of the changes did this by giving people more help to stay at home.
To get regional center services you have to meet a certain definition. If told you do not meet the definition, you can ask for a hearing. This pub is a step-by-step guide to help you with a hearing.
These materials will help you prepare for your regional center hearing. This guide applies to regional center consumers who are 3 years old and older.