OCRA Semi-Annual Report
07/2009 - 12/2009

Table of Contents
pdf

Director's Report
pdf

Exhibit A - Clients' Rights Advocate Listing
pdf

Exhibit B - OCRA Statistics
Report by Age Group
Report by County
Report by Disability
Report by Ethnicity
Report by Gender
Report by Living Arrangements
Report by Problem Code

Exhibit C1 - Advocacy Report Fall
pdf

Exhibit C2 - Advocacy Report Winter
pdf

Exhibit D - Semi-Annual Outreach Report
pdf

Exhibit E - Report by Service Level
pdf

Exhibit F - Memorandums of Understanding
pdf

Exhibit G - Consumer Satisfaction Survey Memo
pdf

Exhibit H - Advisory Committee and Meeting Minutes
pdf |  Minutes pdf

Exhibit I - Self-Advocacy Trainings
pdf

Exhibit J - Semi-Annual Title 17 Complaints
pdf

Exhibit K - Semi-Annual Denial of Rights
pdf

Exhibit L - Semi-Annual Consumer Grievance Report
pdf

Complete Semi-Annual Report
pdf