OCRA Annual Report
07/2007 - 06/2008

Table of Contents
pdf

Director's Report
pdf

Exhibit A - Clients' Rights Advocate Listing
pdf

Exhibit B - OCRA Statistics
Report by Age Group
Report by County
Report by Disability
Report by Ethnicity
Report by Gender
Report by Living Arrangements
Report by Problem Code

Exhibit C1 - Advocacy Report Spring
pdf

Exhibit C2 - Advocacy Report Summer
pdf

Exhibit D - Outreach and Training Memo
pdf

Exhibit E - Report By Service Level
pdf

Exhibit F - Memorandums of Understanding
pdf

Exhibit G - Consumer Satisfaction Surveys
pdf

Exhibit H - Advisory Committee and Meeting Minutes
pdf |  Minutes pdf

Exhibit I - Title 17 Complaints
pdf

Exhibit J - OCRA Annual Denial of Rights
pdf

Exhibit K - OCRA Annual Consumer Grievance Report
pdf

Exhibit L - OCRA Annual Attorneys Fees
pdf

Complete Annual Report
pdf