OCRA Annual Report
07/2002 - 06/2003

Annual Report
Annual Report

Directors Report
Directors Report

Exhibit A - OCRA Staff Roster
OCRA Staff Roster

Exhibit B - OCRA Statistics
Report by Age Group
Report by County
Report by Disability
Report by Ethnicity
Report by Gender
Report by Living Arrangement
Report by Service Level
Report by Service Type
Repor by Problem Code

Exhibit C - Consumer Satisfaction Survey
Consumer Satisfaction Survey

Exhibit D - Outreach and Training Report
Outreach Report

Exhibit E & F - OCRA Advisory Committee and Meeting Minutes
Advisory Committee Roster | Advisory Committee Meeting Minutes (Februrary 2003) | Advisory Committee Meeting Minutes (June 2003)

Exhibit G - Consumer Satisfaction Surveys
Advocacy Report (Spring 2003) | Advocacy Report (Winter 2003)

Exhibit H - Denial of Clients Rights Report
Denial of Clients' Rights

Exhibit I - Attorney Fees
Attorney Fees

Exhibit J - Consumber Grievance Report
Consumer Grievances Report