California’s protection & advocacy system

For legal assistance call 800-776-5746. For all other purposes call 916-504-5800 in Northern CA

or 213-213-8000 in Southern CA. TTY 800-719-5798.

OCRA is the Office of Clients’ Rights Advocacy

Providing free legal information, advice and representation to regional center clients.


What is OCRA?

The Office of Clients' Rights Advocacy (OCRA) is part of Disability Rights California. OCRA is funded through a contract with the California Department of Developmental Services. OCRA has been providing advocacy services to regional center consumers, their families, and interested community members since 1999. OCRA provides legal services to consumers of all 21 regional centers throughout California. This is done by having a Clients' Rights Advocate (CRA) designated for each regional center catchment area. The CRA can help with legal problems, conduct trainings, and investigate denials of rights.


Who is your CRA?

To contact your OCRA office, call one of OCRA's toll-free numbers:

Northern California 1-800-390-7032 (TTY 877-669-6023)

Southern California 1-866-833-6712 (TTY 877-669-6023)

Or you can call your advocate directly at the number listed below:

Management Team

Alta California Regional Center

Central Valley Regional Center

East Los Angeles Regional Center

Far Northern Regional Center

Golden Gate Regional Center

Harbor Regional Center

Inland Regional Center

Kern Regional Center

Lanterman Regional Center

North Bay Regional Center

North Los Angeles County Regional Center

Redwood Coast Regional Center - Eureka

Regional Center of the East Bay

Regional Center of Orange County

San Andreas Regional Center

San Diego Regional Center

San Gabriel / Pomona Regional Center

South Central LA Regional Center

Tri-Counties Regional Center

Valley Mountain Regional Center

Westside Regional Center

Additional Advocates

OCRA Sucess Stories

Raul Obtains 283 Hours of IHSS

Raul needs supervision at all times and support with all of his daily living skills.  Raul received some IHSS hours, but his mother questioned why he was not receiving the maximum 283 hours of IHSS per month.  OCRA explained how Raul could meet the IHSS severely impaired standard and how to appeal the county’s decision.  OCRA also explained the individual IHSS category definitions to Raul’s mother and showed her how to record his needs for each service in a weekly chart.  Once Raul’s mother completed the chart and determined that he met the severely impaired standard, she appealed the denial.  OCRA helped her prepare for the hearing by reviewing Raul’s IPP, regional center documents, psychological reports, and educational records, which supported his mother’s position.  OCRA also helped Raul’s mother prepare the evidence packet for the hearing.  At the hearing, the county agreed to reassess Raul’s needs within 30 days.  The county reviewed all of the documentation that Raul’s mother provided and determined that he met the IHSS severely impaired definition.  The county granted Raul 283 hours per month of IHSS.

Past Success Stories by Topic


Archive of OCRA Reports

Publications & Fact Sheets

OCRA Brochure (#5015.01)

Fact Sheets on Changes to the Law

Rights Under the Lanterman Act Manual

Special Education Rights and Responsibilities Manual


Upcoming Events


Supported Life 2016 Inclusion is the new standard

October 6-7, 2016, Crowne Plaza Hotel Sacramento Northeast
Andy Faletti (916) 567-1974


Ability Resource Fair and Assistive Technology Expo

Modesto Centre Plaza, 1000 L Street, Modesto
October 14, 2016, 9-2pm
Contact Person: Sandra Graham – 209-477-6342 or or

Important Links

Directory of Regional Centers

The Department of Developmental Services

California Department of Education Divison of Special Education


Grievance Forms