California’s protection & advocacy system
For legal assistance call 800-776-5746. For all other purposes call 916-504-5800 in Northern CA
or 213-213-8000 in Southern CA. TTY 800-719-5798.
Providing free legal information, advice and representation to regional center clients.
The Office of Clients' Rights Advocacy (OCRA) is part of Disability Rights California. OCRA is funded through a contract with the California Department of Developmental Services. OCRA has been providing advocacy services to regional center consumers, their families, and interested community members since 1999. OCRA provides legal services to consumers of all 21 regional centers throughout California. This is done by having a Clients' Rights Advocate (CRA) designated for each regional center catchment area. The CRA can help with legal problems, conduct trainings, and investigate denials of rights.
To contact your OCRA office, call one of OCRA's toll-free numbers:
Northern California 1-800-390-7032 (TTY 877-669-6023)
Southern California 1-866-833-6712 (TTY 877-669-6023)
Or you can call your advocate directly at the number listed below:
M.I. lives in a rural community and needed regional center-funded transportation to get to his supported employment program. The regional center initially agreed to reimburse M.I.’s father and wrote this service into his IPP. However, the regional center abruptly reversed its decision without providing M.I. a Notice of Proposed Action explaining why. OCRA filed a 4731 complaint on M.I.’s behalf. In response, the regional center said it did nothing wrong, but it asked M.I.’s father to complete multiple forms to become a transportation vendor. M.I.’s father is monolingual Spanish-speaking, and the forms were only provided in English. OCRA told the regional center that M.I. is unable to read due to his disabilities, so the forms should be provided in his father’s native language. After more delays, OCRA appealed the regional center’s response to M.I.’s 4731 complaint. DDS fully substantiated the complaint, finding in favor of M.I. on every allegation. M.I. will get the transportation services he needs, and the regional center will now provide him with information in his family’s native language.
October 6-7, 2016,
Crowne Plaza Hotel Sacramento Northeast
Andy Faletti (916) 567-1974
Modesto Centre Plaza, 1000 L Street, Modesto
October 14, 2016, 9-2pm
Contact Person: Sandra Graham – 209-477-6342 or email@example.com or facebook.com/drailatexpo