California’s protection & advocacy system
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Areas of focus include:
Based on the outcome of an investigation, the IU develops and implements public policy initiatives to prevent similar incidents in the future. This may involve:
People with disabilities are given special protections when they have been abused, neglected or targeted for a crime because of their disability.
If you see or hear of an incident of abuse or neglect involving an elder or someone whose disability limits his or her ability to carry out normal activities or to protect his or her rights (including yourself), you can and should notify to appropriate authorities.
If the abuse or neglect occurred in the community, such as in a home, or at a hotel, hospital, clinic or training program, you should contact:
And also contact:
If the abuse or neglect occurred a facility, such as a group home, a nursing home, or residential facility (like assisted living or board and care home), you should contact:
And also contact:
You may also report the incident on an abuse/neglect report form, also known as a SOC 341, and fax it to APS, the LTCO, or the local police or sheriff’s department.
Other state agencies that investigate incidents of abuse or neglect are state agencies responsible for licensing residential and health care facilities.
If you are interested in knowing more about our investigations, click here to see our publications.
Monitoring Use of Restraint and Seclusion in State Psychiatric Hospitals: DRC’s IU staff monitored the use of restraint and seclusion practices, as well as the pattern of aggressive acts and serious incidents, at state hospitals. DRC reviewed and analyzed data pertaining to: the use of restraint and seclusion on patients; restraint/seclusion related injuries to staff and patients; injuries to patients and staff from patient aggressive acts; restraint or seclusion injuries or deaths reported to DRC; and other serious incidents suggestive of criminal abuse reported to DRC (unexpected/suspicious deaths, sexual assault allegations involving staff, physical abuse reported by staff that was in turn reported to local law enforcement).
DRC concluded that the use of restraint and seclusion was increasing in most state hospitals, and that there was an increase in documented staff injuries during incidents of restraint or seclusion. IU staff noted that patient to patient aggressive acts, and patient to staff aggression has decreased. The monitoring raised the following issues: data posted on the Department of State Hospitals (DSH) website is cumbersome to review and unreliable. Further, there are questions about the consistency of reporting across DSH facilities, and questions about how DSH is using the data collectively. DRC met with one responsive state hospital director to discuss these issues. DRC plans to meet with DSH administration in 2014.