Fast facts

Over the last year, we provided direct assistance to 26,681 requests, an increase of 5.8% over 2009.
It is due to our dedicated staff that we could handle the rising demand caused mainly by budget cuts.
Our training also increased, reaching 43,000 people, up from 33,400 in 2009.
The top requests were help with regional centers, education, privacy and autonomy, health, abuse and income maintenance.
Last year, help with regional centers was the top request; education was our top issue for decades.
Budget cuts seem to be driving the steep demand for help with income maintenance, health services and regional centers.
Services to our clients with developmental disabilities also rose to 12,073, an increase of 4%.
Assistance in the area of mental health rose, covering 10,414 requests .
An additional 4195 services were provided through grants covering people with physical, sensory or learning disabilities, and those needing assistive technology or help with social security work issues.
Our class action suits impacted an additional 393,000 Californians last year and stories about a few of these lawsuits appear on pages 4, 5, 8 and 15 of the 2010 Annual Report in English and in Spanish.